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Customer Service
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 Republic Services Government Customer Service
How can we help?
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EXPAND ALL- Who is Republic Services?
Republic Services is the second largest provider of solid waste collection, transfer, recycling and disposal services in the nation. Through 800 local operations and the efforts of more than 30,000 employees across the country, we serve a diverse base of customers at their homes and businesses. We have a relentless drive to follow through on the promises we make and work harder than anyone else in the industry to deliver assurance to our customers. Learn more about us. - I have heard various names for your company. Why is that?
Over the years, Republic Services has either merged with or purchased a number of hauling divisions and other waste and recycling operations around the country. Over time we will work to bring them all under one name: Republic Services. Regardless of the name, we are all operating under the same commitment—to follow through for our customers with services and solutions that consistently exceed expectations, while doing our part to steward the planet’s resources. - How do governments contract for services?
- What is a public-private partnership?
A public–private partnership (PPP) describes a government service that is funded and operated through a partnership of government and a private company. Through PPPs, Republic Services delivers waste and recycling services to municipalities and governments in the most effective, cost efficient and environmentally sound manner. Learn more about public-private partnerships, review sample contract specifications and contact a government services representative today. - Do you provide outsourced services for landfill and facility management?
- Can we contract out recycling services?
- What is automated collection? Is automated collection right for my community?
Automated collection refers to the process of having equipment—not people—lift and dump trash into garbage collection vehicles. Over the years, equipment improvements—better lift systems, durable hydraulics and fuel efficiency—have helped to make automated collection the standard collection method in the industry. With automated collection, collecting garbage is cleaner, safer and more efficient for everyone. We believe automation is your best option for the management of solid waste. In community after community, we have been able to prove that automation is the best choice. Determining whether automated collection is right for your community begins with a thorough understanding of the current system and its costs. Learn more about automated collection and connect with a government services representative to begin evaluating automation for your community.
- Do you provide educational information and resources that can be shared with the community?
- What can I recycle?
Commonly accepted recyclables include: construction and demolition materials, aluminum and metal cans; glass bottles; plastic #1 and #2; plastic bottles with a neck (soda bottles, laundry product containers, etc.); newspaper and magazines; corrugated cardboard/box board (e.g. cereal/soda/beer boxes and similar packaging). Exceptions do exist, so contact your local division for details. - Do you recycle construction debris?
We can work with you to develop a C&D recycling solution to include common materials such as: concrete, wood, brick, stone, tile, drywall, glass, carpet and more. Republic Services can help you earn U.S. Green Building Council LEED® project certification recycling credits. Find your local recycling program details to connect with a Waste Stream Advisor today. - Can you help us earn LEED® recycling credits?
- What is a Waste Stream Advisor?
- Do you recycle plastic bags?
- Do you recycle polystyrene foam plastic?
For all practical purposes, polystyrene foam plastic is not recyclable and we are not able to accept it for recycling at this time. Before discarding polystyrene foam plastic peanuts, consider taking them to your local mail and packaging store for reuse, typically without charge. Exceptions do exist, so contact your local division for details. - Do you recycle motor oil or oil filters?
- Do you recycle electronics?
Electronics recycling and e-waste collection is offered in many locations either as a drop-off site or scheduled pick-up service. Find your local service details for electronics waste and recycling offerings, charges, locations and schedules. - Do you pick up office furniture or equipment for recycling or reuse?
Items such as furniture and equipment may require special handling and/or advance notice. If your item is in working condition, you may wish to donate it to a local charity or use freecycle.com to find alternatives. Find your local service details for applicable charges or to schedule a pickup.
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