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Customer Service
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ServicesRecyclingCompany QuestionsDumpstersReporting a ProblemBilling & AccountsEXPAND ALLServices - What time does my trash need to be out at the curb?
While times vary by location, the best rule of thumb is to put all garbage and recyclables at the curb by 5:00 a.m. on your collection day. Find your local service details. - Does the trash inside my cart have to be bagged?
Yes, typically all trash must be bagged and placed inside your approved garbage receptacle or provided wheeled cart. Find your local service details to understand exceptions or restrictions. - Do you take appliances?
Items such as appliances, mattresses and home furnishings may require special handling and/or advance notice. If your item is in working condition, you may wish to donate it to a local charity or use freecycle.com to find alternatives. Find your local service details for charges or to schedule a pickup. - When will you pick up my landscape debris or yard waste?
Yard waste collection is offered seasonally in many parts of the country. Find your local service details for exact dates, jurisdiction and contract information. - Do you take old tires?
Typically, we collect old tires for appropriate handling and disposal with advance notice. Find your local service details for charges and to schedule a pickup. - Do you take Christmas trees?
For many of our residential customers, we collect Christmas trees on your regularly scheduled collection days during the first two weeks of January. Please remove all tree bags, ornaments, tinsel and stands. Cut all trees taller than six feet in half. Find your local service details to understand exceptions or restrictions. - Do you pick up oversized trash items?
Items such as home furnishings, mattresses, carpet and appliances may require special handling and/or advance notice. Find your local service details for charges and to schedule a pickup. - Do you collect old TVs, stereos and computers?
Electronics collection is offered in many locations either as a drop-off site or scheduled pickup service. Find your local service details for electronic recycling and e-waste offerings, charges, locations and schedules. - How do I dispose of cooking oil?
Large amounts of cooking oil should not be flushed into drains or septic tanks and can be recycled at a Household Hazardous Waste Facility. Find your local service details. - Can I dispose paint in my trash?
- How do I dispose of medical needles?
- What do I need to do to start service or get a price quote?
- Can I put my trash collection on hold while on vacation?
Recycling - What can I recycle?
Commonly accepted recyclables for your home include: aluminum and metal cans; glass bottles; plastic #1 and #2; plastic bottles with a neck (soda bottles, laundry product containers, etc.); newspaper and magazines (please bundle or tie); corrugated cardboard/box board (i.e. cereal/soda/beer boxes and similar packaging). Find your local recycling program details for additions and/or exceptions to this list. - What can’t I recycle?
Currently, we are not able to recycle the following: plastic-coated paper; wrapping paper; waxed paper; window glass; light bulbs; ceramics; plastics other than products coded #1 or #2; cookware; hardcover books; polystyrene foam plastic (even if it has the recycling symbol); plastic bags; aluminum foil or foil pie pans. In some areas we may not be able to recycle: wax-coated paper (milk cartons); #1 coded plastics; pizza boxes; or yogurt/margarine tubs or similar items. Find your local recycling program details for additions and/or exceptions to this list. - Do you recycle plastic bags?
Currently, we are able to recycling plastic bags in certain locations. Find your local recycling program details to regarding plastic bag recycling in your area. Some states and cities are passing laws requiring large retailers to offer recycling of plastic bags or we suggest use of reusable bags made of sturdy, lightweight materials. These reusable bags often come with money-saving incentives from retailers when used in lieu of paper or plastic carryout bags. - Do you recycle polystyrene foam plastic?
For all practical purposes, polystyrene foam plastic is not recyclable and we are not able to accept it for recycling at this time. Before discarding polystyrene foam plastic peanuts, consider taking them to your local mail and packaging store for reuse, typically without charge. - Do you recycle motor oil or oil filters?
- Do you recycle electronics?
Electronics recycling and e-waste collection is offered in many locations either as a drop-off site or scheduled pickup service. Find your local service details for electronics waste and recycling offerings, charges, locations and schedules. - Do you pick up furniture for recycling or reuse?
Items such as home furnishings, mattresses, carpet and appliances may require special handling and/or advance notice. If your item is in good condition, you may wish to donate it to a local charity or use freecycle.com as alternatives. Find your local service details for charges and to schedule a pickup.
Company Questions - Who is Republic Services?
Republic Services is the second largest provider of solid waste collection, transfer, recycling and disposal services in the nation. Through more than 800 local operations and with the help of more than 30,000 employees across the United States and Puerto Rico, we serve a diverse base of customers at their homes and businesses. We have a relentless drive to follow through on the promises we make, and work harder than anyone else in the industry to deliver assurance to our customers. Learn more about us. - I have heard various names for your company. Why is that?
Over the years, Republic Services has either merged with or purchased a number of hauling divisions and other waste and recycling operations around the country. We proudly operate under many different names, from AAA Sanitation to Republic Services. Regardless of the name, we are all operating with the same promise to perform—to follow through for our customers with services and solutions that consistently exceed expectations, while doing our part to steward the planet’s resources. - How can I contact my local waste hauler?
- Do you have a corporate sustainability initiative?
- How can you help minimize my environmental impact?
Together we can transform the materials that collectively used to be known as garbage or waste. By generating (and tossing) less, you can take an important step in reducing your environmental footprint. We can then recycle all we can and safely dispose of whatever is left. Learn more about what you can do for the planet today.
Dumpsters Reporting a Problem Billing & Accounts
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