{"PLAYGROUND.TRANSLATIONS.TEXT_1":"Hello there! I exist in CMS V2 as a translation string.","PLAYGROUND.TRANSLATIONS.IMAGE_1":"https:\/\/republicservv2.prod.acquia-sites.com\/sites\/default\/files\/heavy-equipment-trucks-drivers-operators.png","PLAYGROUND.TRANSLATIONS.RICH_TEXT_1":"This is an example of Rich Text.<\/u><\/strong>","PLAYGROUND.TRANSLATIONS.INTERPOLATION_EXAMPLE":"This is an example of a translation string using interpolation: The amount of {{ costTotal }} is due at checkout.","SUSTAINABILITY.COMMUNITIES.H1_TEXT":"

Communities<\/h1>\r\n\r\n

Engaging with and investing in the communities where our employees and customers live and work is a vital part of creating sustainable neighborhoods.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.SUPPORTING.PEOPLE.CHARITABLE.GIVING_HEADER":"

Supporting People, Spaces and Places<\/p>

Community Investment<\/h2>","SUSTAINABILITY.COMMUNITIES.SUPPORTING.PEOPLE.CHARITABLE.GIVING_PARAGRAPH1":"

We spend our days working with and beside our neighbors, and there's no place we'd rather be. We currently serve more than 13 million homes and businesses, and we want to support our customers, not just with the services we provide, but with investments of time and money.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.SUPPORTING.PEOPLE.CHARITABLE.GIVING_PARAGRAPH2":"

Through our charitable giving platform, we follow through on our commitment to the people and places we work for. Our focus is sustainable neighborhood revitalization, and we give back through community grants, in-kind donations, employee donations and volunteering. Since 2017, we've given back $43 million to the communities we serve, positively impacting 9.4 million people.<\/p>","SUSTAINABILITY.COMMUNITIES.2030.GOAL_HEADER_TEXT":"2030 GOAL<\/span> CHARITABLE GIVING<\/span> 45M<\/span> Create sustainable neighborhoods through strong community partnerships for 45 million people by 2030.<\/span>","SUSTAINABILITY.COMMUNITIES.REPUBLIC.SERVICES.CHARITABLE.FOUNDATION_HEADER_TEXT":"

Republic Services Charitable Foundation<\/h2>\r\nNational Neighborhood Promise\u00ae<\/sup><\/span>\r\n\r\n

This is a private corporation foundation funded solely by Republic Services. Our signature Foundation initiative is the National Neighborhood Promise\u00ae (NNP), a program in which we partner with nonprofit organizations to help rebuild and revitalize places in need around the country.<\/p>\r\n\r\n

NNP projects aim to improve residents' quality of life and make a lasting, positive impact on the community. Initiatives funded by this program help create safe, environmentally sound spaces communities can enjoy together. Contact foundation@republicservices.com<\/a> for more information.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.PROJECT.SPOTLIGHT_HENCEPARK_HEADER_TEXT":"

Project Spotlight: Hance Park Garden<\/h5>\r\n\r\n

The Republic Services Charitable Foundation committed $2 million to sponsor a sustainable garden in our corporate hometown of Phoenix, Ariz., transforming it into an iconic urban space.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_HEADER_TEXT":"

2023 NNP Projects<\/h2>\r\n\r\n

Discover the projects we're excited to support this year, and the positive outcomes they're working to achieve.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD1_TEXT":"

San Diego, CA<\/h6>\r\n\r\n

Urban Corps of San Diego County<\/h4>\r\n\r\n

Supporting extensive trail restoration, waste removal and sustainability education.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD2_TEXT":"

Chicago, IL<\/h6>\r\n\r\n

Rebuilding Together Metro Chicago<\/h4>\r\n\r\n

Supporting local community organization \"Imagine Englewood If,\" enabling repairs to mental health clinics in the area.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD3_TEXT":"

Missoula, MT<\/h6>\r\n\r\n

Missoula YMCA<\/h4>\r\n\r\n

Helping to transform an underutilized corner of the campus into a free, 2,200 square-foot outdoor splash pad for children of all abilities.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD4_TEXT":"

Houston, TX<\/h6>\r\n\r\n

Rebuilding Together Houston<\/h4>\r\n\r\n

Supporting critical roof and sewer line repairs and revitalization of the community garden at the SHAPE Community Center.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD5_TEXT":"

Eagle River, WI<\/h6>\r\n\r\n

Eagle River Recreation Association<\/h4>\r\n\r\n

Supporting critical infrastructure improvements to the historic hockey dome.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD6_TEXT":"

Lafayette, LA<\/h6>\r\n\r\n

Habitat for Humanity<\/h4>\r\n\r\n

Providing a public gathering space in the McComb-Veazey neighborhood to serve as a hub for community engagement with a focus on youth programming.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD7_TEXT":"

Detroit, MI<\/h6>\r\n\r\n

Pope Francis Center<\/h4>\r\n\r\n

Providing a community computer lab and resident fitness center in the new PFC Bridge Housing Campus, which provides assistance to the underserved.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD8_TEXT":"

Memphis, TN<\/h6>\r\n\r\n

Binghampton Development Corporation<\/h4>\r\n\r\n

Funding three outdoor classrooms for hands-on STEM education and necessary equipment to grow BDC's recycling-oriented on-the-job training.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD9_TEXT":"

Minneapolis, MN<\/h6>\r\n\r\n

Rebuilding Together Minnesota<\/h4>\r\n\r\n

Funding improvements and repairs to the Minnesota Indian Women's Resource Center, which provides services to Native women and their families.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD10_TEXT":"

St. Louis, MO<\/h6>\r\n\r\n

Rebuilding Together St. Louis<\/h4>\r\n\r\n

Funding improvements at the Wesley House, which serves as a community safe haven and provides social services in the Penrose neighborhood.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD11_TEXT":"

Murfreesboro, TN<\/h6>\r\n\r\n

The Miss Katie Woodie Foundation<\/h4>\r\n\r\n

Funding an outdoor classroom for the Walter Hill school, supporting new STEAM learning programs for the community.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.LOCAL.CHARITABLE.INITIATIVES_HEADER_TEXT_CTA":"

Local Charitable Initiatives<\/h2>

Volunteering<\/p>

Republic Services employees generously donate their time to help support communities across the country. From neighborhood revitalization to cleanups, you'll find our people working hard to help create cleaner, more sustainable places for residents to live.<\/p>

Community Grants<\/p>

This program supports local nonprofit organizations whose focus is on neighborhood revitalization, safety, disaster relief and social services. To begin the grant process, apply below.<\/p>

Apply Here<\/rsx-a><\/path><\/path><\/svg><\/span><\/rsx-a><\/p>

917<\/span> Community Grants awarded in 2023<\/span><\/p>

$2.5M<\/span> Community Grant funding awarded in 2023<\/span><\/p><\/div>","SUSTAINABILITY.COMMUNITIES.EMPLOYEE.RELIEF.FUND_HEADER_TEXT":"

Employee Relief Fund<\/h2>\r\n\r\n

Funded by employees, the Republic Services Employee Relief Fund provides emergency relief to team members after a disaster, fire, severe weather or death. Employees contribute through the company's Employee Giving Program, which allows them to support the fund (and other charitable organizations) through payroll deduction.<\/p>\r\n$5M<\/span> Awarded to employees since fund\u2019s inception in 2005<\/span>","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_HEADER_TEXT1":"

Everyone deserves to live in a clean, healthy community. At Republic Services, our commitment to environmental justice grows out of being a good neighbor in the communities we serve.<\/p>\r\n\r\n

We've grounded our commitment in the U.S. Environmental Protection Agency's (EPA) definition of environmental justice:The fair treatment and meaningful involvement of all people regardless of race, color, national origin, or income, with respect to the development, implementation, and enforcement of environmental laws, regulations, and policies.1<\/rsx-page-anchor-element><\/sup><\/em><\/p>\r\n","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_HEADER_TEXT2":"

Environmental justice shows up in many ways at Republic Services. It's in our community sessions, where residents are invited to an open dialogue\u2014because all citizens deserve to have their voices heard. It's in our community events, like open houses, where we welcome the public to see what we do and how we do it. It's in the policies we set at our organization to protect precious values like diversity, inclusion, human rights and civil rights. We're proud of the positive impact we make on our local communities and the environment.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.COMMUNITY.PARTNERS_HEADER_TEXT":"

Community Partners<\/h2>\r\n\r\n

We support sustainable neighborhood revitalization projects from local affiliates of Habitat for Humanity, NeighborWorks America and Rebuilding Together, as well as other local nonprofit organizations.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.COMMUNITY.PARTNERS_REBUILDING_LOGO":"\/sites\/default\/files\/V2_SustainabilityCommunities_RebuildingTogether.png","SUSTAINABILITY.COMMUNITIES.COMMUNITY.PARTNERS_NEIGHBORWORKS_LOGO":"\/sites\/default\/files\/NW-America-Logo.png","SUSTAINABILITY.COMMUNITIES.COMMUNITY.PARTNERS_HUMANITY_LOGO":"\/sites\/default\/files\/V2_SustainabilityCommunities_Habitat_for_humanity.png","SUSTAINABILITY.COMMUNITIES.NNP.IMPACT_HEADER_TEXT2":"

\r\n
9.4M<\/span> People Impacted<\/span><\/div>\r\n\r\n
1560<\/span> Communities Supported<\/span><\/div>\r\n\r\n
3348<\/span> Grants Supported<\/span><\/div>\r\n<\/div>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.IMPACT_HEADER_TEXT1":"

Our Impact<\/h2>\r\n\r\n

Making a difference in lives and communities<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_BACKGROUND_IMAGE":"\/sites\/default\/files\/GettyImages-1248064953.jpg.png","SUSTAINABILITY.COMMUNITIES.EMPLOYEE.RELIEF.FUND_OVERLAY_IMAGE":"\/sites\/default\/files\/4.png","SUSTAINABILITY.COMMUNITIES.EMPLOYEE.RELIEF.FUND_UNDERRLAY_IMAGE":"sites\/default\/files\/5.png","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_OVERLAY_IMAGE":"\/sites\/default\/files\/6.png","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_UNDERLAY_IMAGE":"\/sites\/default\/files\/8_0.png","SUSTAINABILITY.COMMUNITIES.PROJECT.SPOTLIGHT_IMAGE":"\/sites\/default\/files\/test.jpg","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_ETHICAL_LOGO":"\/sites\/default\/files\/V2-SustainabilityCommunities_WME_2023_Ethisphere.png","SUSTAINABILITY.COMMUNITIES.IMAGE7._OVERLAY_LOCAL_CHARITABLE_INITIATIVES":"\/sites\/default\/files\/2_1.png","SUSTAINABILITY.COMMUNITIES.IMAGE6._UNDERLAY_LOCAL_CHARITABLE_INITIATIVES":"\/sites\/default\/files\/3_0.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD11_IMAGE":"\/sites\/default\/files\/misskatie%201.jpg","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD10_IMAGE":"\/sites\/default\/files\/rebuildingSTLouis%201.jpg","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD9_IMAGE":"sites\/default\/files\/rebuildingMN%201.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD8_IMAGE":"\/sites\/default\/files\/PXL_20230412_150717871-small%201.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD7_IMAGE":"\/sites\/default\/files\/stfrancis%201.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD6_IMAGE":"\/sites\/default\/files\/image%2065.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD5_IMAGE":"\/sites\/default\/files\/eagleriver%201.jpg","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD4_IMAGE":"\/sites\/default\/files\/metrohouston%202.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD3_IMAGE":"\/sites\/default\/files\/Splash%20pad%20and%20playground.png","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD2_IMAGE":"sites\/default\/files\/RT%20Chicago_1.jpg","SUSTAINABILITY.COMMUNITIES.NNP.TIMELINE_CARD1_IMAGE":"\/sites\/default\/files\/34-0J5A1213%201.jpg","SUSTAINABILITY.COMMUNITIES.IMAGE5.HANCE_GARDEN":"\/sites\/default\/files\/Hance%20Park%20Updated%20Image.jpg","SUSTAINABILITY.COMMUNITIES.IMAGE4.OVERLAY_NNP_VOLUNTEERS":"\/sites\/default\/files\/3.png","SUSTAINABILITY.COMMUNITIES.IMAGE3.UNDERLAY_PLAYGROUND":"sites\/default\/files\/2_0.png","SUSTAINABILITY.COMMUNITIES.IMAGE2.UNDERLAY_GARDEN_VOLUNTEERS":"\/sites\/default\/files\/1_2.png","SUSTAINABILITY.COMMUNITIES.IMAGE1.OVERLAY_VOLUNTEERS":"\/sites\/default\/files\/Portland5.jpg","SUSTAINABILITY.COMMUNITIES.BACKGROUND.IMAGE_FLOWERS":"\/sites\/default\/files\/plants-spade-box.jpg","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_FOOTER_TEXT":"

We've utilized the EPA's interactive mapping tool, EJScreen, to provide socioeconomic data for the communities surrounding our U.S. facilities.<\/p>\r\nView Map <\/path><\/path><\/svg><\/span> <\/rsx-a> View our disclosures here<\/rsx-a><\/span>\r\n\r\n

1<\/sup> United States Environmental Protection Agency, \"Environmental Justice,\"\"January 10, 2023. https:\/\/www.epa.gov\/environmentaljustice<\/rsx-a>. Accessed November 2023.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_TITLE":"

Environmental Justice<\/p>\r\n\r\n

Engaging our Communities<\/h2>\r\n","SUSTAINABILITY.COMMUNITIES.PROJECT.SPOTLIGHT_HEADER_TEXT":"

Project Spotlight: Mint 400 Desert Cleanup<\/h5>\r\n\r\n

Republic Services founded this annual cleanup in a stretch of the Mojave Desert in Nevada. Each year, hundreds of volunteers gather to clean up trash that threatens wildlife habitats. In the last seven years, volunteers have removed 375,000 pounds of waste.<\/p>\r\n","SUSTAINABILITY.COMMUNITIES.ENVIRONMENTAL.JUSTICE_TEXT2":"

Environmental justice shows up in many ways at Republic Services. It's in our community sessions, where residents are invited to an open dialogue\u2014because all citizens deserve to have their voices heard. It's in our community events, like open houses, where we welcome the public to see what we do and how we do it. It's in the policies we set at our organization to protect precious values like diversity, inclusion, human rights and civil rights. We're proud of the positive impact we make on our local communities and the environment.<\/p>

We've utilized the EPA's interactive mapping tool, EJScreen, to provide socioeconomic data for the communities surrounding our U.S. facilities.<\/p>

View Map <\/rsx-a><\/p>

View our disclosures here<\/rsx-a><\/p>

1<\/sup> United States Environmental Protection Agency, \"Environmental Justice,\"\"January 10, 2023. https:\/\/www.epa.gov\/environmentaljustice<\/rsx-a>. Accessed November 2023.<\/p>","APP_SWITCHER.PENDING_STATE_MESSAGE":"Account access is under review.  Please contact your Customer Service Representative, National Customer Service Team at 1-800-592-5489 or email us at ESCustomerService@Republicservices.com<\/a> for additional information.","APP_SWITCHER.SIGN_UP_LINK":"Sign Up","APP_SWITCHER.OPEN_LINK":"Open","APP_SWITCHER.DEFAULT_APP":"Set as default app","APP_SWITCHER.NA.MESSAGE":"Provides customer hands-on access to submit and review service and customer service requests with reporting capabilities of their hauling, tonnage, service, and spend detail information.","APP_SWITCHER.NA.LINK":"\/app-switcher","APP_SWITCHER.NA.NAME":"National & Strategic Accounts","APP_SWITCHER.SW.MESSAGE":"Manage your Special Waste into Republic Services landfills plus waste profile recertifications and much more.","APP_SWITCHER.SW.LINK":"\/app-switcher","APP_SWITCHER.SW.NAME":"Special Waste Online Account\t","APP_SWITCHER.ONLINE.MESSAGE":"Manage your account, view pick-up schedule, bill pay, and much more for residential and business customers.","APP_SWITCHER.ONLINE.LINK":"\/app-switcher","APP_SWITCHER.ONLINE.NAME":"Recycling & Waste","APP_SWITCHER.COR2.MESSAGE":"Manage your non-residential Hazardous waste into Republic Services Treatment, Storage, and Disposal Facilities (TSDF) locations other than those listed for COR1.","APP_SWITCHER.COR2.LINK":"\/app-switcher","APP_SWITCHER.COR2.NAME":"Hazardous and Non-Hazardous Waste going to all other facilities (COR2)","APP_SWITCHER.DENIED_STATE_MESSAGE":"Sorry, we couldn\u2019t find any results matching your username. Please contact your Customer Service Specialist for additional details.","APP_SWITCHER.COR1.MESSAGE":"Manage your non-residential Hazardous, Non-hazardous, and Universal waste into Robstown Facility.","APP_SWITCHER.COR1.LINK":"\/app-switcher\t","APP_SWITCHER.COR1.NAME":"Hazardous and Non-Hazardous Waste going to TX Facility (COR1)","APP_SWITCHER.ADDITIONAL_APPS":"Additional Apps & Services\t","APP_SWITCHER.SUBTITLE":"Choose the service you would like to access.","APP_SWITCHER.TITLE":"My Online Account","SHOP.LABELS.SERVICE_ADDRESS":"Service Address","SHOP.CONTEXT.RESET.STARTOVER":"Start over","SHOP.CONTEXT.RESET.NEVERMIND":"Nevermind","SHOP.CONTEXT.RESET.CONFIRM_CART":"Are you sure you want to clear your cart and start over?","SHOP.CONTEXT.RESET.CONFIRM":"Are you sure you want to start over?","SHOP.CATEGORIES.RESIDENTIAL_SERVICES.HEADING":"Products & Services for Your Home","SHOP.CATEGORIES.COMMERCIAL_SERVICES.HEADING":"Products & Services for Your Business","SHOP.NOW.CTA":"Shop Now","SHOP.PACKBACK_PROGRAM.TEXT":"Pack Back program","SHOP.MAIL_BACK_SERVICE.MESSAGE":"If you are looking for bulbs, batteries or electronic recycling services, please visit our ","SHOP.RESI_SERVICE_UNAVAILABLE.MESSAGE":"Online services are not available in your area at this time.","SHOP.CATEGORIES.PRODUCT_NOT_AVAILABLE.ERROR":"{{ productName }} services are not available in your area at this time.","SMC_HAZ.DISPLAY_NAME":"Hazardous Waste Disposal","SMC_MSW.DISPLAY_NAME":"Solid Waste Dumpster","SMC_RCY.DISPLAY_NAME":"Recycling Dumpster","SMC_YDW.DISPLAY_NAME":"Landscape Debris","RES_ERECYCLING.DISPLAY_NAME":"Electronics Recycling","RES_LGC.DISPLAY_NAME":"Dumpster Rental","RES_UNIVERSAL.DISPLAY_NAME":"Bulb and Battery Recycling","RES_YDW.DISPLAY_NAME":"Yard Waste","SHOP.CATEGORIES.LOADING.ERROR.CS":"Customer Support","SHOP.CATEGORIES.LOADING.ERROR_1":"We're sorry, we were unable to locate services. Please try again or contact","SHOP.CATEGORIES.LOADING.ERROR_2":"to speak to a representative.","SHOP.CATEGORIES.META.TITLE":"Product and Service Categories | Republic Services","SHOP.META.DESCRIPTION":"Sign-up seamlessly with Republic Services for all your waste removal & garbage collection needs. Always on-time and safe. Let's get started!","SHOP.META.KEYWORDS":"trash removal services, garbage collection service, waste removal services","SHOP.LABELS.LOGIN":"Login","ABOUT.US.HERO_IMAGE":"\/sites\/default\/files\/About-Us-Recycling-Truck-Hero-min.jpg","ABOUT.US.H1_TEXT":"

Partnering with customers to create a more sustainable world.<\/h1>\r\n","ABOUT.US.INTRO_TEXT":"

For decades, Republic Services has been a trusted partner for sustainable recycling and waste solutions. Today, we\u2019re a leader in environmental services.<\/p>\r\n","ABOUT.US.AT.A.GLANCE_TEXT":"

At A Glance<\/h2>\r\n\r\n

Our focus on safety, environmental compliance and best-in-class customer service enables us to effectively meet the needs of our customers and build long-lasting relationships.<\/p>\r\n","ABOUT.US.AT.A.GLANCE.BACKGROUND_IMAGE":"\/sites\/default\/files\/Sylmar-Landfill-Energy-Gas-1280px.jpg","ABOUT.US.AT.A.GLANCE_TABLE":"
Left Column<\/th>Right Column<\/th><\/tr><\/thead>
16.6B<\/span><\/td>42K<\/span><\/td><\/tr>
dollars in revenue in 2024<\/span><\/td>employees<\/span><\/td><\/tr>
94%<\/span><\/td>13M<\/span><\/td><\/tr>
customer retention<\/span><\/td>customers<\/span><\/td><\/tr>
5M<\/span><\/td>18K<\/span><\/td><\/tr>
average daily pickups<\/span><\/td>trucks<\/span><\/td><\/tr>
79<\/span><\/td>6.4M<\/span><\/td><\/tr>
recycling centers<\/span><\/td>tons of recyclable materials managed<\/span><\/td><\/tr><\/tbody><\/table>","ABOUT.US.OUR.RICH.HISTORY_HEADER":"Our Rich History<\/digital-platform-sustainability-heading>","ABOUT.US.OUR.RICH.HISTORY.TIMELINE_IMAGE1":"\/sites\/default\/files\/RSG-Logo-New-About-Us-min.jpg","ABOUT.US.OUR.RICH.HISTORY.TIMELINE_TEXT1":"

1996-1999: Republic Services finds its roots and lists on the NYSE<\/h4>\r\n\r\n