Customer Service

510.657.3500

Phone Hours:
Monday - Friday: 8:00 a.m. - 5:30 p.m. 

Office:
42600 Boyce Rd.
Fremont, CA 94538

Pay Bill: 
To pay your bill by phone, please call 877.692.9729 or call Customer Service at the number above for further assistance. You can also pay your bill online by creating an account and logging in. 

 

Holiday Schedule

We observe the following holidays:

  • New Year's Day
  • Thanksgiving Day
  • Christmas Day

If your pickup day falls on one of these holidays, it will be delayed by one day.

Newsletters

Download the latest newsletter to view sustainability tips, event details, additional services offered, where to access account information and more!

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Computer, phone and tablet

Manage Your Services Anytime, Anywhere

With 24/7 account access, you can:

  • See Schedule & Track My Truck
  • Get Real-Time Service Alerts
  • Pay Your Bill
  • Schedule Services
  • Contact Customer Support
Sign Up Log In
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apple app store

Cart and Dumpster/Bin Guidelines

Cart Colors, Sizes and Use

Residential:

  • Black (Landfill): 20-gallon, 32-gallon, 64-gallon, 96-gallon
  • Blue (Recycle): 32-gallon, 64-gallon, 96-gallon
  • Green (Organics): 32-gallon, 64-gallon, 96-gallon

Commercial:

  • Black (Landfill): 32-gallon, 64-gallon, 96-gallon
  • Blue (Recycle): 96-gallon
  • Green (Organics): 64-gallon
compost, landfill and recycling bins

Front-Load Dumpster/Bins

  • Blue (Landfill): 1-yard, 2-yards, 3-yards, 4-yards, 6-yards, 7-yards, 8-yards
    • 6, 7, and 8-yard dumpsters do NOT have wheels
  • White (Recycle): 1-yard, 2-yards, 3-yards, 4-yards, 6-yards, 7-yards, 8-yards
    • 6, 7, and 8-yard dumpsters do NOT have wheels
  • Green (Organics): 1-yard, 2-yards, 3-yards, 4-yards
blue dumpster bin

Recycling, Organics and Acceptable/Unacceptable Guidelines

These items are applicable to single-family homes, commercial businesses and multi-family apartments and condos.
Additional resources can be found on RecyclingSimplified.com
 

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Senior Discount Program

The City of Fremont has established discounted trash, recycling, and organics collection rates for senior citizens who are serviced as single-family residents in the City of Fremont.

Additional Resources

Scroll down to see our FAQs for guidance on household hazardous waste, bulk items, medical waste and more.

Houses

Fremont prepaid overage stickers

Spring cleaning, parties, and other infrequent activities can generate extra trash. Instead of overloading your container so it can't be serviced, purchase an overage sticker that covers the cost of disposal. Simply attach the overage sticker to your own 32-gallon bag and leave it on the curb next to your cart on your regular service day. Stickers are available for pick-up at Republic Services' office. Call 510.657.3500 or email us if you would like it mailed to your home.

$9.98 plus postage per sticker. Call 510.657.3500 for Lifeline & Senior Rates.

Mailed stickers may be charged to active accounts in good standing. Inactive accounts require prepayments via credit card or in the office. Stickers are charged at the time of the request, not use.

Businesses

Recycling & organic bins

With a single container for your mixed recyclables, you don't spend time sorting or waste space with multiple recycling bins. Even better, because recycling containers cost less than trash bins, you may be able to reduce your overall bill.

Please see our Business FAQs for details on acceptable and unacceptable materials, bin sizes and more.

Apartments/Condos

Get recycling containers for your unit

The City of Fremont and Republic Services provide free recycling bags to apartment and condominium customers. This leak-proof, heavy-duty bag makes it convenient for residents to collect and carry jars, bottles, cans, paper, and other recyclables. Just empty the bag into the complex's shared container and return to the unit for reuse. Recycling bags are available from your complex management office or Republic Services.

Property owners/managers

Recycling bags are available from your complex management office or Republic Services.

Rates

Houses

Rates effective January 1, 2024 - December 31, 2025
Billed quarterly

Businesses

Rates effective January 1, 2024 - December 31, 2025
Billed monthly

Apartments/Condos

Rates effective January 1, 2024 - December 31, 2025
Billed monthly

Frequently Asked Questions