DeSoto, TX
Customer Support: 972.225.4207

Customer Service

972.225.4207

Customer Service Hours:
Monday – Friday: 8AM-5PM

Holiday Schedule

If your service day falls on or after New Year’s Day, Fourth of July, Thanksgiving Day, Christmas Day, it will be delayed by one day. For all other holidays, your service day will remain the same.

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Computer, phone and tablet

Manage Your Services Anytime, Anywhere

With 24/7 account access, you can:

  • See Schedule & Track My Truck
  • Get Real-Time Service Alerts
  • Schedule Services
  • Contact Customer Support
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Bulk & Brush Pickup Program

We are launching a new and improved collection program starting January 1, 2026.

Upcoming Community Meetings

  • Saturday, November 1 at 10 a.m. – at the DeSoto Public Library
  • Thursday, November 6 at 6 p.m. – Virtual meeting via Zoom

Household Hazardous Waste

Learn about: 

  • Annual events
  • Collection centers
  • Acceptable and unacceptable items

Recycle as a Family 

Involve your whole family in recycling with a variety of fun and educational activities created just for the kids. You can even take them on the go — all our activities are available for download!

Learn More
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Frequently Asked Questions