Republic Services of Stockton, CA

What is the work stoppage service credit?

Residential Customers

• Republic Services is providing residential customers with a service credit stemming from the July 8-18, 2025, work stoppage. Due to timing, this service credit was not included on your PRINTED October 2025 bill.
• Republic Services is processing all residential credits now.
  • Customers should have received an update related to the service credit via call or text message on 10/7/25.
• You will receive another notification once the credit has been completed and applied to your account.
• If you have already paid your bill, the credit will appear on your account and be applied to your next quarterly bill issued 1/1/26.
• If you have not yet paid your bill, as of Friday, 10/10/25, we expect all credits to be processed by 10/17/25.
  • Once the credit is applied, you are responsible for paying the remaining balance owed on the account.
  • You can access your credit amount and remaining account balance by logging into: republicservices.com/account/login or calling 209.466.3604.
• If you are set up for Autopay the regularly scheduled quarterly rate will be deducted on 10/20/25. The service credit will appear on your account and be applied to your next quarterly bill issued 1/1/26.

We value our partnership with the City of Stockton and thank our customers for their continued patience. If you are a residential customer with additional questions related to the service credit, please contact Republic Services at 209.466.3604.

Commercial and Industrial Customers
Further information and instructions related to service credits stemming from the July 8-18, 2025, work stoppage is forthcoming. Please visit this webpage after 10/20/2025 for real-time information and updates.