FAQs
We are dedicated to delivering exceptional customer service and sustainable solutions during this transition. We are here to answer any questions you may have and to ensure a seamless transition for you. For additional details about this transition, please refer to our FAQs below or reach out to your ACTenviro Account Manager. To see Environmental Solution facilities near you, please visit our Environmental Solutions Facility page.
What is happening to ACTenviro?
ACTenviro is rebranding to Republic Services. This exciting change allows us to offer the most comprehensive set of environmental solutions in the industry while maintaining our commitment to excellent service.
What changes can I expect to see?
Over the next six months, you'll notice updated branding on our trucks and equipment, new uniforms for our team members, and changes to our facilities and digital properties. You may see co-branded materials during this transition. The full rebrand will be complete by the end of 2025.
Will my service be affected?
Rest assured, your services will continue uninterrupted, and your account team remains the same. Our commitment to excellent service and sustainability is stronger than ever as we join the Republic Services family.
What benefits will this change bring?
As Republic Services, we now offer a more comprehensive range of environmental solutions, access to over 1,000 locations across North America, and enhanced resources and expertise to meet all your waste management needs. This integration allows us to be your single, trusted source for all environmental services.
What stays the same?
Many important aspects of our service remain unchanged, including:
• Waste Profiles and Manifests
• Your Account Representative and Customer Service Contacts
• Facilities' Legal Names and Tax IDs
• Payment Processes
• Existing Contract Terms
• Insurance
We're committed to maintaining the high level of service you've come to expect from us.
Do I need to take any action?
No immediate action is required on your part. We'll proactively communicate with you if any changes are needed in the future. Our priority is to ensure a seamless transition for your business.
Resources
We offer a variety of resources to help our customers learn more about our comprehensive suite of Environmental Services and log in to their accounts to access an extensive list of waste and material profile forms, waste characterization reports, land disposal restrictions, amendments, supplements and renewals, certifications and audit information.
