Republic Services Privacy Policy

Last Updated: May 2026

Republic Services, Inc. and its affiliates and subsidiaries respect your concerns about privacy. This Privacy Policy describes the types of personal information we may obtain about you, including when you interact with our websites and mobile applications (collectively, “Online Services”), how we use the information, with whom we may share it, and the choices and rights available to you regarding your information. We also describe the measures we take to safeguard personal information and how you can contact us about our privacy practices. 

For the purposes of this Privacy Policy, the terms “Republic”, “us”, “we” and “our” refer to the relevant Republic entity with whom you interact, which may be Republic Services, Inc. or one of its subsidiaries. 

Information We Obtain

We may obtain personal information about you in different ways and from various sources. This includes when we collect information directly from you (such as when you use our products or services) or from your devices (such as when you visit our Online Services). We also may obtain personal information about you from other sources, in particular:

• Our affiliates and subsidiaries;
• Vendors who provide services on our behalf (such as data analytics providers);
• Your employer (for example, if you are a representative of a business client);
• Business partners with whom we engage in joint marketing arrangements;
• Online advertising services and social networks;
• Data brokers/aggregators, including credit bureaus (such as in connection with a job application);
• Financial institutions (for example, in connection with verifying your bank account information and processing transactions); and
• Recruiting and talent agencies (if you are a job candidate)

The types of personal information we may obtain about you include: 

• Contact Information, such as your name, email address, service and mailing address, and telephone number;
• Account Information, such as your login information (e.g., username and password), account preferences, and other details associated with you or your household’s Republic account;  
• Demographic Information, such as your date of birth and gender;
• Professional Information, such as your employer, title, business contact details, and job location;  
• Customer Care Information, such as information obtained in connection with customer service matters and customer support requests;
• Transaction Information, such as information about products and services you obtain or consider;  
• Billing and Payment Information, such as bank information and payment card information (which is collected by our payment processor on our behalf);
• Precise Geolocation Data (with your consent), such as to assist you in locating our nearest products and services. This data may be considered “sensitive” under certain laws. Please refer to your device’s or browser’s instructions for withdrawing consent to process geolocation data;  
• Social Media Information when you choose to participate in certain social media-related features on our Online Services, such as your profile picture, social media handle, friend list, interests, likes and other information available on your public social media profile;  
• Employment Information, such as work history, education, résumé information and other information provided in connection with a career opportunity;  
• Information We Obtain by Automated Means, such as device and network identifiers and information about your online activity (please see the “Information We Obtain by Automated Means” section below for more detail); and
• Any other information you choose to provide, such as when you communicate with us or participate in surveys.  

We also may generate and process information that has been deidentified (or, for Canadian purposes, anonymized). To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law. 

Information We Obtain By Automated Means 

When you visit our Online Services or open our emails, we may obtain certain information by automated means, such as through the use of cookies, web beacons, server or device logs, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as a pixel or tag, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.  

We use these automated technologies on our Online Services to collect information about your equipment and online activity (e.g., browsing actions and usage patterns). This “Information We Obtain By Automated Means” may include your IP address, unique device identifier, web browser characteristics, device characteristics, WiFi network identifiers and signals, battery and signal strength, operating system, general location data, language preferences, referring URLs or emails, usage statistics, actions taken on our Online Services, and dates and times of usage of our Online Services.

These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with our Online Services; (3) tailor our Online Services around your preferences; (4) measure the usability of our Online Services and the effectiveness of our communications; (5) protect the safety and security of our Online Services; and (6) otherwise manage and enhance our products and services, and help ensure they are working properly.   

In addition, we may use third-party analytics services on our Online Services, such as Google Analytics. The service providers that administer these services use automated technologies to help us analyze how visitors use our Online Services. The information we obtain through the Online Services may be disclosed to or collected directly by these service providers. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/. 

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of our Online Services. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

How We Use The Information We Obtain

We may use the following categories of personal information about you for the following purposes:     

We also may use the information in other ways for which we provide specific notice and, where required by law, obtain consent at or before the time of collection.

Information Sharing

We may share the following categories of personal information about you with the following categories of third parties:   

In addition to the third parties described above, we also may disclose any of the categories of personal information described in the Information We Obtain section of this Privacy Policy to third parties or our affiliates and subsidiaries who provide services on our behalf, such as website and database hosting, data analytics, marketing, payment processing, fraud prevention, and other services. We do not authorize our vendors to use or disclose personal information except as necessary to provide their services to us or comply with their legal obligations. Such third parties, affiliates and subsidiaries may be located outside of the jurisdiction in which you are based.

We and our service providers also may disclose any of the categories of personal information described in the Information We Obtain section of this Privacy Policy (1) if we or our service providers are required or permitted to do so by applicable law, regulation, or legal process (such as a court order or subpoena); (2) in response to requests by government officials and agencies, such as law enforcement authorities, which may include lawful access by U.S. or foreign courts, law enforcement or other government agencies; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual fraud, illegal activity, security, or technical issues; or (6) otherwise with your consent.

We reserve the right to transfer any personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of an actual or anticipated merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation).

Sale Of Personal Information And Targeted Advertising

We do not sell your personal information in exchange for monetary consideration. We may disclose your personal information by allowing online advertising services and social networks to collect personal information via automated technologies on our Online Services for targeted advertising purposes. This section of our Privacy Policy provides details and explains how to exercise certain rights and choices.

You may see our ads on other websites and apps because we use third-party online advertising services and social networks to tailor our messaging to users based on their inferred interests. These services track your online activities over time and across multiple websites and apps by collecting information through automated means, such as cookies and web beacons or pixels. The information that these services may collect includes data about your visits to websites and apps that serve our ads, such as the pages or ads you view and the actions you take. This data collection takes place both on our Online Services and on third-party websites and apps that participate in these services. These services use this information to show you ads that may be tailored to your individual interests. This process also helps us track the effectiveness of our marketing efforts. 

Depending on your state of residence, this activity may be considered a sale of personal information or processing of personal information for targeted advertising purposes under applicable law. Under such state laws, we may sell to online advertising services or social networks, or use for targeted advertising purposes, the following categories of personal information about you: 

• Transaction Information
• Information We Obtain By Automated Means

If you are based in the U.S., depending on your state of residence, you may have the right to opt out of the sale of your personal information and the processing of your personal information for targeted advertising purposes. Please refer to the U.S. State Privacy Rights section of this Privacy Policy for more information on the rights that may be available to you. If you are a California consumer, please instead refer to our California Consumer Privacy Statement for a description of the categories of personal information we sell or share for cross-context behavioral advertising purposes and your right to opt out.

If you are based in Canada, please refer to the Supplemental Privacy Notice for Canada for more information.

You also may use the following resources to opt out of interest-based advertising: www.aboutads.info/choices or http://www.networkadvertising.org/choices/. Our Online Services are not designed to respond to “do not track” signals from browsers. 

Retention Of Personal Information

We will retain your personal information for the time period reasonably necessary to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection, taking into account applicable statutes of limitation and records retention requirements under applicable law.  

Your Choices

We offer you certain choices about the information we collect and how we communicate with you.

• Email: You may opt out of our marketing emails by following the instructions listed in the email that you received. However, even if you opt out, you may still receive non-marketing emails, such as billing/order/shipping confirmations or customer service communications.
• Postal Marketing: If you no longer want to receive marketing materials from us via regular postal mail, please email us at CorporateOffice@RepublicServices.com and tell us that you want to be removed from Republic’s postal mailing list, including the postal address you wish to have removed.     
•  

U.S. State Privacy Rights

Depending on your state of residence, if you interact with us in an individual or household capacity (and not in a commercial or employment context), you may have certain rights regarding your personal information, as described below. If you are a California consumer, for information about your privacy rights, please instead refer to the section of this Privacy Policy called California Consumer Privacy Statement.

You may have the right to request (1) confirmation of whether we process your personal information; (2) access to the personal information we maintain about you, including a copy provided in a portable format; (3) correction of your personal information; and (4) deletion of your personal information. Depending on your state of residence, you also may have the right to request information about the third parties to whom we have disclosed your personal information. You can exercise these rights by clicking here. To help protect your privacy and maintain security, we will take steps to verify your identity before complying with your request. If you have an account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an account with us, we may require you to verify your email address or certain of your information in our records, such as your phone number, address, a copy of your recent billing statement, a copy of a recent utility bill that includes your service address, or other information necessary to verify your identity.

You also may have the right to opt out of the sale of your personal information or the processing of your personal information for purposes of targeted advertising. You may exercise this right by visiting our designated "Your Privacy Choices" page, the link to which is located at the bottom of the page on our site, or by using the Global Privacy Control signal (“GPC”). Requests sent using the GPC will apply to the device and browser from which they are submitted. After using the GPC, if you clear your cookies in your browser or device, you will need to use the GPC again for us to process your opt-out request for that browser or device. For more information about the GPC, please visit https://globalprivacycontrol.org.

To submit a request as an authorized agent where permitted by applicable law, please email us at privacy@republicservices.com with the subject line “Authorized Agent Request.”  

Subject to applicable law, you may have the right to appeal our decision with respect to a request you have submitted by emailing us at privacy@republicservices.com. 

How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 or such other age as may be directed by applicable law. If we become aware that we have inadvertently received personal information from a child under the age of 13, or such other age as may be directed by applicable law, we will delete such information from our records.

Other Online Services And Third-Party Features    

For your convenience and information, our Online Services may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.   

Updates To Our Privacy Policy

 We may make changes to this Privacy Policy from time to time to reflect changes in our personal information practices. We will indicate at the top of the Privacy Policy when it was most recently updated. If we make a material change to this Privacy Policy, we will notify individuals as appropriate, such as by posting a notice on our Online Services.

How To Contact Us

If you have questions about this Privacy Policy, please contact us by email at Privacy@RepublicServices.com.

CALIFORNIA CONSUMER PRIVACY STATEMENT

This California Consumer Privacy Statement (“Statement”) supplements our Privacy Policy and applies solely to California consumers, including job applicants and the personnel of our business customers. This Statement does not apply to Republic’s personnel.

This Statement uses certain terms that have the meanings given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (collectively the “CCPA”). 

1. Notice of Collection and Use of Personal Information  

We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:        

• Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security Number, driver’s license number, passport number and other similar identifiers
• Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, insurance policy number, bank account number, credit card number, debit card number, and other financial information, medical information and health insurance information
• Protected Classifications: characteristics of protected classifications under California or federal law, such as age, race, color, national origin, sex, gender, gender identity, gender expression, religion, marital status, ancestry, genetic information, medical condition, disability, citizenship status, and military and veteran status
• Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
• Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
• Geolocation Data
• Sensory Information: audio, electronic, visual, and similar information
• Employment Information: professional or employment-related information
• Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 

We may use (and may have used during the 12-month period prior to the effective date of this Statement) the categories of personal information listed above for the purposes described in our Privacy Policy, and for the following business purposes:

• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing analytics services, providing storage, or providing similar services
• Providing advertising and marketing services, except for cross-context behavioral advertising (which is addressed in Section 3 of this Statement)
• Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
• Short-term, transient use, including, but not limited to, non personalized advertising shown as part of your current interaction with us
• Helping to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes
• Debugging to identify and repair errors that impair existing intended functionality
• Undertaking internal research for technological development and demonstration
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us

We do not collect or process sensitive personal information with the purpose of inferring characteristics about California consumers covered by this Statement.

2. Retention of Personal Information

We will retain your personal information as described in the Retention of Personal Information section of our Privacy Policy. 

3. Sale or Sharing of Personal Information

We do not sell your personal information in exchange for monetary compensation. We may disclose your personal information by allowing certain third parties (such as online advertising services and social networks) to collect personal information via automated technologies on our Online Services for cross-context behavioral advertising purposes. Under California law, these kinds of disclosures may be considered a “sale” when the personal information is exchanged for non-monetary consideration, or “sharing” when the personal information is disclosed for cross-context behavioral advertising purposes. You have the right to opt out of these types of disclosures of your information. 

We may sell or share (and may have sold or shared during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you to online advertising services or social networks: 

• Identifiers
• Commercial Information
• Online Activity

We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age. 

4. Disclosure of Personal Information 

During the 12-month period prior to the effective date of this Statement, we may have disclosed the following categories of personal information about you for the business purposes described in Section 1 of this Statement to the following categories of third parties:  

5. California Consumer Privacy Rights

You have certain choices regarding your personal information, as described below:

Access: You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold or shared about you, including the categories of personal information collected, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.  

Deletion: You have the right to request that we delete certain personal information we have collected from you.

Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes.

Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.

How to Submit a Request. To submit an access, correction or deletion request, click here or call us at 833-455-0316. To submit a Shine the Light request, email us at privacy@republicservices.com. To opt-out of the sale of your personal information, or the sharing of your personal information for cross-context behavioral advertising purposes, please visit our designated "Your Privacy Choices" page, the link to which is located at the bottom of the page on our site, or use the Global Privacy Control signal (“GPC”). Requests sent using the GPC will apply to the device and browser from which they are submitted. After using the GPC, if you clear your cookies in your browser or device, you will need to use the GPC again for us to process your opt-out request for that browser or device. For more information about the GPC, please visit https://globalprivacycontrol.org.  

To submit a request as an authorized agent on behalf of a California consumer, please email us at privacy@republicservices.com with the subject line “Authorized Agent Request.” For questions or concerns about our privacy policies and practices, please contact us as described in the How To Contact Us section of our Privacy Policy. 

Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before complying with your access, correction or deletion request. If you have an online account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an online account with us, we may require you to verify your email address or certain of your information in our records, such as your phone number, address, a copy of your recent billing statement, a copy of a recent utility bill that includes your service address, or other information necessary to verify your identity. In addition, if you do not have an online account and you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the California consumer whose personal information is the subject of the request. 

Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

SUPPLEMENTAL PRIVACY NOTICE FOR CANADA

If you are located in Canada, this supplemental privacy notice for Canada (“Canada Notice”) applies to our processing of personal information about you in addition to the Republic Services Privacy Policy above (the “Privacy Policy”).  In the event of a conflict between the Privacy Policy and this Canada Notice, this Canada Notice will govern.

What rights and choices do you have regarding your personal information?

Subject to exceptions under applicable law and depending on the Canadian jurisdiction in which you are based, you may have certain rights with respect to your personal information, such as rights to access, update and correct inaccuracies in, and withdraw consent to our collection, use and disclosure of, your personal information in our custody or control. You may make such a request or withdraw your consent by emailing or writing to us using the contact information in the “How to Contact Us” section below. We may request certain personal information for the purpose of verifying your identity before responding to your request.

Interest-Based Advertising

We work with third parties such as online advertising services that use their own tracking technologies (e.g., cookies and pixel tags) on our Online Services in order to provide you with tailored advertisements across the Internet. These companies may collect information about your activity on our Online Services and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third-party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns. 

You can make changes to your cookies preferences at any time by visiting our Cookie Preferences at the bottom of the page.

For more information about interest-based advertising, including how you can opt out of receiving behavioral ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.

Please note that even if you opt out of interest-based advertising, these tracking technologies may still collect data for other purposes, including analytics, and you will still see ads from us, but the ads will not be interest-based ads.

As described in the “Information We Obtain By Automated Means” section, you may also block digital technologies in your browser or device settings as and if permitted by your device. In some circumstances, disabling these features may interfere with your ability to access certain functionalities on the Website. 

Privacy Governance Policies and Practices

We are committed to protecting your personal information and have implemented policies and practices that govern our treatment of personal information, including:

• a privacy framework that defines the roles and responsibilities for our employees with respect to the treatment of personal information in our custody and control,
• processes for responding to data subject requests and complaints concerning the handling of personal information in a timely and effective manner, 
• a framework governing the retention and destruction of personal information that is designed to ensure compliance with our legal obligations,
• policies and procedures concerning the protection of personal information, including safeguards designed to protect personal information in our custody and control against loss or theft and unauthorized access, use or disclosure,
• the designation of a Privacy Officer who is responsible for overseeing Republic’s compliance with applicable privacy legislation, and
• practices pertaining to privacy training and awareness for our personnel with access to personal information.

How to Contact Us

If you have questions about this Privacy Policy or the manner in which we or our service providers treat your personal information, or to exercise any of your rights in respect of personal information, please contact our Director, Ethics & Compliance at Privacy@RepublicServices.com.